Terms & Conditions

Loyalty program

  1. Up to 35% additional FREE credit when customers top up on the loyalty program
  2. Loyalty card credits are non- refundable / transferable
  3. Loyalty credits will expire when a card remains dormant (no usage) after 12 months and any balance will be lost
  4. Any disputes or complaints should be put in writing or via email to info@metrogolfcentre.co.uk
  5. Any registered loyalty card holder who misuses any facility at the Metro Golf Centre, or interferes with the enjoyment of others will have all privileges terminated immediately
  6. In the event of termination by Metro Golf management, the loyalty program holder will lose any credit balance, no refunds

Rules & Conditions for Metro Golf Centre

  1. Any specific dress code and conduct introduced by the venue must be followed
  2. Children under the age of 13 must be supervised by an adult
  3. Extra care must be taken when swinging golf clubs to safeguard injury, specifically:
    • Practice swing within the bay on the golf mat only
    • One person within a bay at any one time
    • Be mindful of structural posts, bay dividers, TV screens and InRange screens.
  4. Removing golf balls or baskets from the site is strictly forbidden
  5. Customer responsible and liable for any reckless damages caused to the premises
  6. The management will not be responsible for any damage, accidents or loss
  7. As per the signage around the centre, strictly no drivers upstairs
  8. Customers must register their vehicle on one of the tablets around the centre each time they visit the centre – all parking queries should be directed to parking@metrogolfcentre.co.uk

**Golf Range Online Booking Policy**

  1. To book online please click through from our website on the book now buttons, which will then re direct to use www.yourgolfbooking.com
  2. Customers can pre book bays and times online up to 90 days in advance.
  3. Customers can book up to but no more than 2 bays and 2 times in one day.
  4. Cancellations of bookings must be made online via the central booking system or at golf reception at least 24 hours in advance. Failure to cancel within 24 hours will result in the loss of any booking fees paid.
  5. Cancellations of bookings before 24 hours, a full credit will be applied to the account to be used for a future booking, no refunds will apply.
  6. A limited number of “Express Bays” will be available to book on the day at the golf reception.
  7. The management reserves the right to revoke any booking or refuse entry.


  1. Metro Golf Centre cannot accept any liability for accidents or injury, due to neglect.
  2. Metro Golf Centre cannot accept any responsibility for the loss of or damage to property belonging to any Metro Golf Centre customers, including all car park areas.

**Data Collection**

By submitting this form, I confirm that I am happy for Metro Golf Centre to contact me to promote new services and promotional activities.

If you have any questions about these terms and conditions you can contact management at info@metrogolfcentre.co.uk or write to us at:

FAO Manager
Metro Golf Centre
Champions Way